What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic FREE Hearing Screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

The staff was knowledgeable, friendly and interested in my individual hearing health. All my questions were answered clearly. I will be returning for a follow-up in the future. Thank you Hear PA.

Cindy Spohn, on Google

This is my second hearing aid from Hear PA. They always accommodate my requests for service. Today I asked to pop in because I was having trouble with my hearing aid. They not only let me come and and drop it off for a check up, but they made the...

Lori Green, on Google

Yesterday I had an emergency and called Todd‘s office and was invited to come over and actually I believe he cut his lunch short to help me. It is wonderful to know that he cares that much. Thank you Todd. What a helpful and friendly office you have. Shara Bell

Shara Bell, on Google

Answer's my questions if have any, but just need to keep doing what he told me to do than everything is good. Hearing aids working great!!

Joyce Manwiller, on Google

I had the best hearing test ever. Very friendly atmosphere. No pressure to purchase any hearing aids. I will be going back if the need arises. Thank you.

Todd Fox, on Google

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